Privacy Policy

Last updated: May 30, 2026

1. Introduction

PixieDine ("we," "us," or "our") operates the website www.pixiedine.com and related services. This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you use our website and services, including our SMS/text messaging program.

2. Information We Collect

We may collect the following types of information:

  • Contact information: your name, email address, and mobile phone number.
  • Account information: login credentials and account preferences.
  • Usage data: information about how you interact with our website and services, including pages visited, features used, and device information.
  • Dining preferences: the restaurants, dates, party sizes, and other reservation criteria you configure for alerts.

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services.
  • Send you dining reservation alerts via SMS/text message and/or email based on your preferences.
  • Communicate with you about your account, updates, and customer support inquiries.
  • Ensure the security and integrity of our services.
  • Comply with legal obligations.

4. SMS/Text Messaging

When you opt in to receive text messages from PixieDine, we collect your mobile phone number to send you dining reservation alerts. By opting in, you consent to receive automated text messages from PixieDine related to Disney dining reservation availability.

  • Message frequency: Message frequency varies based on the number of alerts you have configured and restaurant availability. You may receive multiple messages per day when reservations matching your criteria become available.
  • Message and data rates may apply. Please check with your mobile carrier for details about your messaging plan.
  • Opt-out: You can opt out of text messages at any time by replying STOP to any message you receive from us. After opting out, you will receive a one-time confirmation message. You will no longer receive text messages from PixieDine unless you re-subscribe.
  • Help: For help with our text messaging program, reply HELP to any message or contact us at support@pixiedine.com.

5. No Sharing of Mobile Phone Numbers

We do not sell, rent, share, or otherwise disclose your mobile phone number to third parties or affiliates for promotional or marketing purposes. Your phone number is used solely to deliver the text message alerts you have opted in to receive from PixieDine.

6. Information Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following limited circumstances:

  • Service providers: We use trusted third-party service providers (such as SMS delivery services and hosting providers) to operate our services. These providers are contractually obligated to use your information only as necessary to provide services to us.
  • Legal requirements: We may disclose your information if required by law, regulation, legal process, or governmental request.
  • Business transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

8. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with our services. If you delete your account, we will delete or anonymize your personal information within 30 days, except where we are required to retain it for legal or compliance purposes.

9. Your Rights

Depending on your location, you may have the right to:

  • Access, update, or delete your personal information.
  • Opt out of text messages by replying STOP.
  • Request a copy of the data we hold about you.

To exercise any of these rights, contact us at support@pixiedine.com.

10. Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected information from a child under 13, we will delete it promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page with a revised "Last updated" date. Your continued use of our services after any changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions or concerns about this Privacy Policy, contact us at:

PixieDine
Email: support@pixiedine.com